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National Projects
Quality and services organisation

Year Project
2002
Implementation of an evaluation sheet of the quality in Youth Gathering Places
Customers: Provincia di Mantova

2002
Evaluation of the educational and preventive impact of a film exhibition for the schools
Customers: Associazione Fantarca - Bari

2002
Impact evaluation of the Guide for Social Services in Comune di Bollate
Customers: Comune di Bollate

2002
Customer Satisfaction in residential and local facilities for people affected by dementia
Customers: Regione Emilia Romagna, AUSL di Ravenna

2001
Database of social workers of Nursing homes for the elderly
Customers: Provincia di Cremona

2001
Realization of the Guide for Social Services of Comune di Bollate
Customers: Comune di Bollate

2001
Database of social workers of Nursing homes for the elderly
Customers: Provincia di Como

2001
Conception and experimentation of a multidimensional evaluation form for disability (SVAM-D)
Customers: Regione Veneto, Ulss Vicenza

2000
Social worker dynamic database
Customers: Provincia di Como

2000
Support to the accreditation process of services for disabled
Customers: I.Re.R - Istituto Regionale di Ricerca della Lombardia - Milano

1999
Database of social workers of Home Care Assistance and Child care center
Customers: Provincia di Varese

1999
Customer Satisfaction of some provincial services (Years 1999, 2000, 2001, 2002, 2003)
Customers: Provincia di Milano

1999
Organizational superivision of Rehabilitation Laboratory "Il Colle - Bolzano"
Customers: Scuola per le Professioni Sociali della Provincia Autonoma di Bolzano, Azienda Servizi Sociali del Comune di Bolzano

1999
Database of social workers in Community shelter for minors/disabled persons
Customers: Provincia di Cremona

1999
Formative courses on quality and public services organization
Customers: Scuola di Formazione in Lingua Italiana della Provincia Autonoma di Bolzano

1999
Quality evaluation of the 1992 - 1997 regional training activities
Customers: Regione Lombardia

1999
Customer Satisfaction in the network of facilities for the elderly and disabled person
Customers: Provincia di Lodi

1998
Survey on customer expectations and satisfaction on the bank image
Customers: Banca Popolare Pugliese - Gallipoli

1998
Social operator dynamic database
Customers: Provincia di Cremona

1998
Guide to the socio-sanitary services
Customers: Provincia di Cremona

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